External Provider Expense Payments
Since the implementation of the Work Reintegration Program in November 2010, which focuses on delivering return to work services and internal oversight, there has been an overall decrease in payments to external providers.
In 2016, Schedule 2 claims experienced a 12 per cent increase in external provider payments compared with the prior year. This was largely due to increases in both assessments/evaluations and education/training. Education/training continues to be the largest category, representing approximately 40 per cent of external provider payments in 2016.